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Receive notifications about outages, payment due dates, service visits, savings tips or other helpful topics. Sign up under Profile & Alerts in your online account.

Alerts are sent by your choice of text, email or phone. Learn more at Frequently asked questions 关于 alerts.

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Outages外围体育

Receive updates on outages affecting your service. We'll let you know when crews are on their way, the estimated restoration time and when power is restored.

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Bill Forecast Alert外围体育

Receive an alert if your monthly bill amount is projected to exceed the amount you specified.

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High Usage Alerts外围体育

Receive an alert when you’re at risk of incurring the High Usage Surcharge, so you can take immediate steps to reduce energy usage and avoid this surcharge.

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Event Day Alerts – residential外围体育

Signed up for SmartRate™ savings? We’ll let you know when a SmartDay™ is coming up.

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Billing & scheduled payments外围体育

Sign up to receive an alert when your bill is coming due or find out the status of a payment.

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Payment arrangement reminders外围体育

If you’re enrolled in a payment plan, receive alerts about when your payments are due.

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Service visits外围体育

Sign up to receive reminders about scheduled PG&E appointments and service visits.

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Additional communications外围体育

Sign up for cost-savings tips and information about new PG&E programs.

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Notices and service 资讯rmation外围体育

Set your preferences for receiving mandatory notices about your service.

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Go paperless外围体育

Choose to receive your energy statement by email. You can always access past bills online.